Shipping policy
Free Shipping
At Wello Organic, we offer free shipping on all orders across Canada and the USA. No minimum purchase is required.
Order Processing Time
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All orders are processed within 1–2 business days after payment is confirmed.
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You will receive a confirmation email with tracking details once your order has shipped.
Shipping Time
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Delivery typically takes 3–5 business days, depending on your location.
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Please note that shipping times may vary due to carrier delays, holidays, or unforeseen circumstances.
Incorrect Shipping Information
It is the customer’s responsibility to provide accurate and complete shipping details at checkout.
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Wello Organic is not liable for orders shipped to incorrect or incomplete addresses provided by the customer.
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If your order is returned to us due to an incorrect address, you may be responsible for any reshipping costs.
Order Tracking
Once your order has shipped, you will receive a tracking number via email so you can monitor your delivery.
Lost or Delayed Shipments
While we do our best to ensure timely delivery, Wello Organic is not responsible for delays caused by shipping carriers. If your package appears lost or significantly delayed, please contact us and we will work with the carrier to resolve the issue.
Contact Us
If you have any questions regarding our shipping policy, please reach out to our support team at support@organicwello.com.